Startup Wednesdays: One click bug reporting with JAM

Startup Wednesdays: One click bug reporting with JAM


  • Jam is a tool that allows anyone to easily report bugs by generating a link that contains all the necessary technical diagnostics.
  • Jam helps engineers save time by providing them with all the information they need to debug issues, reducing the need for back-and-forth communication.
  • Jam has received positive feedback from users and has experienced significant growth in the past few months, with millions of users.
  • Jam is free to use and has a Chrome extension.
  • A user-less version of Jam is coming soon that will allow users to record videos without installing anything.
  • Jam integrates with popular issue trackers like GitHub and Jira.
  • Jam has an AI assistant that can help debug errors.
  • Jam supports Chrome, Arc Brave, and Edge browsers, with plans to add Safari and Firefox soon.
  • Jam has an SDK called jam.metadata that allows developers to pass in any data for inspection.
  • Jam integrates with GPT, providing assistance in understanding code and generating more informed questions.

Jam Features

  • Captures the last 30 seconds of a user's actions, including screenshots, videos, errors, and session information.
  • Users can create a team workspace and invite teammates to collaborate on jams.
  • The platform has added access controls for enterprise-level teams.
  • Jam has a websockets inspector with features like pretty print and copy-paste.

Jam Updates

  • Jam has announced recent funding, demonstrating its growth and potential in the market.
  • The company values user feedback and incorporates it into the platform through various channels.
  • Future announcements include improved customer support tooling, mobile debugging, and AI-powered features.
  • Jam is hiring and encourages interested individuals to visit their careers page.

Outdated Startup Advice

  • The speaker discusses outdated startup advice and offers updated insights for founders in the era of AI and no-code tools.
  • One outdated piece of advice is the idea that founders should ship the first version of their product as soon as possible, even if it's buggy and embarrassing.
  • Another outdated piece of advice is that founders need a technical co-founder.
  • The speaker emphasizes that founders don't need to be technical experts, but they do need to have a clear vision for their product and a deep understanding of their users and the problem they are solving.

Recommended Resources

  • The speaker recommends two books for engineers who want to learn more about the business side of startups: "The Mom Test" by Rob Fitzpatrick and "Traction" by Gabriel Weinberg.
  • The speaker also highlights the GitHub for Startups program as a valuable resource for founders.

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