The Power of Emotional Intelligence | Ahmed Shoala | TEDxMaadi

Building Positive Relationships with Managers

• A good manager can motivate and inspire employees, leading to better results.
• Employees who like and respect their managers are more likely to be productive and engaged at work.
• Strive to build a positive relationship with your manager, as it can significantly impact your job satisfaction and performance.

Avoiding Bad Habits of Successful Leaders

• Avoid spreading personal values excessively.
• Be mindful of using too much emotion, as it can create distance from your team.
• Share knowledge and opinions only when necessary.
• Trust your team and avoid micromanaging.

Recognizing and Appreciating Others

• Recognize and appreciate the contributions of others rather than taking credit for their ideas.
• Avoid criticizing someone's work based on their experience level, as they may improve with time and practice.
• Using harsh criticism as a motivational technique is counterproductive.

Effective Communication and Active Listening

• Practice active listening and avoid making assumptions, as people may have valuable insights to share.
• When providing feedback, use "however" instead of "but" to maintain the impact of the praise.
• Avoid interrupting others, as it prevents them from fully expressing their thoughts.
• Be open-minded and receptive to new ideas, even if you've heard similar concepts before.
• Refrain from using the word "just" to downplay your accomplishments, as it can undermine self-confidence.
• Avoid displaying hubris, or excessive pride and self-confidence, in the workplace.

Common Mistakes Managers Make

• Assuming that new employees' ideas are not valuable.
• Taking employees' personal issues personally and letting it affect the work environment.
• Being overly transparent with employees about the company's challenges, which can create unnecessary stress.
• Treating employees based on their past performance rather than their current capabilities.
• Expecting employees to accept their flaws without providing support or understanding.

Avoiding Favoritism and Treating Employees Fairly

• Treat all employees equally and fairly to avoid resentment and accusations of favoritism.
• Admitting mistakes and apologizing to your team can earn you more respect.
• Remaining calm and understanding when dealing with someone who is not working while you are working hard is a sign of strength.
• Remember that everyone has their own struggles and challenges, so try to be empathetic and understanding.

Effective Communication and Management Strategies

• When giving a presentation, focus on delivering information effectively and avoid unnecessary details.
• Be mindful of how you respond to employees' questions, especially when they ask about something beyond their knowledge or capabilities.
• Set clear expectations and boundaries for employees, especially those who consistently perform well but may need guidance in certain areas.
• Express gratitude to employees for their contributions, but avoid excessive praise or flattery.
• Be punctual and respectful of employees' time when scheduling meetings or expecting their presence.

Improving Employees' Lives

• Read the provided document and share it with employees to see what they choose.
• Compare employees' choices with your perspective to gain insights into improving their lives.